FAQs
-
Visit our website at silverliningsoap.com and navigate to the "Classes" section (click here).
Browse through the available classes and select the one you're interested in.
If you need any assistance, you can reach out to us via email, text or phone.
-
To ensure the longevity and quality of our products, we recommend the following storage guidelines:
Soap: Keep the soap in a cool, dry place away from direct sunlight and excessive moisture. It's best to store them in a soap dish with good drainage to allow them to dry between uses.
Bath Bombs: Store bath bombs in a cool, dry place away from humidity and moisture. Keep them in their original packaging or an airtight container to maintain their freshness.
Balms: Store balms in a cool, dry place away from direct sunlight and heat. Close the lid tightly after each use to prevent moisture or contaminants from entering.
Salts: Keep salts in a sealed container or the original packaging to protect them from moisture and humidity. Store them in a cool, dry place away from direct sunlight.
Lotions: Store lotions in a cool, dry place away from extreme temperatures and direct sunlight. Make sure the lid is tightly closed to prevent air and moisture from entering.
-
Using our products is simple and enjoyable. Here's a quick guide for each item:
Soap: Wet your hands or body with water, lather the soap in your hands or rub it directly on your skin, and then rinse thoroughly.
Bath Bombs: Fill your bathtub with warm water, drop the bath bomb into the water, and watch it fizz and dissolve. Step into the bath and relax!
Balms: Take a small amount of balm and gently massage it into your skin. Use it for moisturizing dry areas, soothing irritated skin, or as a lip balm.
Salts: Fill your bathtub with warm water, add a handful of salts, and stir until dissolved. Soak in the bath for a relaxing and rejuvenating experience.
Lotions: Apply a small amount of lotion to your hands or body and massage it into your skin until fully absorbed. Use it for moisturizing and nourishing your skin.
-
For the best experience with our products, we recommend the following:
Follow the instructions provided for each product to ensure proper usage.
Perform a patch test before using new products, especially if you have sensitive skin or allergies.
Store the products as instructed to maintain their quality and effectiveness.
Feel free to explore different scents and formulations to find your favorites.
If you have any questions or concerns, don't hesitate to reach out to our customer support team for assistance.
-
If you encounter any issues with your order, please follow these steps:
Contact our customer support team (info@silverliningsoap.com) as soon as possible via email or phone.
Provide them with your order number and a detailed description of the problem you're facing.
Our team will work diligently to resolve the issue and ensure your satisfaction.
-
For information on our retail store hours, please visit our website at silverliningsoap.com or contact our customer support team. Retail store hours may vary, and it's recommended to check our website or contact us for the most up-to-date information.
For special orders, or requests outside of our standard business hours, call, email or text us!